Dr. Deming insisted that leaders provide team members operational definitions of words commonly used, such as service, quality and excellence.
“Accuracy” is another of those words. To help clarify what it means, I’ve created an acronym, ACCURATELY. Use it to clarify this important objective and to improve your processes.
A
Be Alert, Aware, Attentive.
C
Concentrate.
C
Check and confirm your work.
U
Understand what you’re doing.
R
Be Responsible.
A
Adhere to protocols.
Ask questions, when unsure.
T
Think.
Take your time to do it right.
E
Be Enthusiastic about accuracy.
L
Listen closely to instructions and directions.
Y
It’s up to You to be accurate.
- Glenn Furuya's blog
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