It’s difficult to imagine an individual or organization that wouldn’t benefit from improved communication. Whether you’re coaching an employee, working on a team project or solving a customer problem, your daily interactions and ability to get results is dependent on the art of being able to effectively and clearly communicate with others.
Yet, universities and businesses seldom provide their students and employees with the kinds of tools that would boost their communication skills. As a result, organizations are often hampered by unnecessary “drama” – causing costly workplace disruptions that, ultimately, reduce productivity and negatively impact your organization’s bottom line.
What will I learn?
Leadership Works’ approach to improving communications is simple, direct and amazingly effective! This skill-based learning experience provides practical and useful protocols and skills to help you and your team communicate clearly, build trust and get things done. You’ll learn:
- How to understand and honor others by actively listening to their needs and concerns.
- How to demonstrate and teach others the skills they need to succeed.
- How to frame difficult conversations, while preserving others’ dignity.
- How to facilitate and resolve conflicts between others.
- How to acknowledge people and express sincere appreciation.
- How to honestly and tactfully address inappropriate behaviors and poor performance.
- How to build trust and gain respect by apologizing when appropriate.
- How to appropriately keep people informed on matters affecting them.
After a full day of inspiring exercises and interaction with other participants, you will emerge as an effective and skilled communicator!
Who should attend?
Designed for employees at all levels whose function depends on the ability to positively and effectively interact and communicate with others.
How do I sign-up?
This workshop is currently offered in-house, only. If you are interested in learning more or scheduling a session, please contact us.
